FAQ
support@antarcticaoutdoors.com
60 W Jericho Turnpike Syosset, NY 11791 US
Free standard shipping on all over the world.
Support forum provide for over 24h, every day.
FaQs. General Information
ANTARCTICA Origin
We started to operate cross-border e-commerce business in 2010, mainly providing customers with high-quality products. Our target customers are mainly in North America and Western Europe. Our goal is to establish a fashion brand beloved by people throughout the world. Our company strives to follow the brand operation route. Currently, we have 10 brands, and the number of service customers is over 300,000 annually..
What Pyament method do you accept?
We accept Visa, MasterCard, Discover, American Express, debit card with Visa or MasterCard logo, and PayPal.
How Much Does Shipping Cost?
Do you ship internationally?
I haven't received my item. What can I do?
Can I return or exchange my purchase if I don't like it?
What Variants Do I Need To Choose When Making My Orders?
How Can I Contact You With Other Questions?
How Long Is The Shipping Time?
We try to find the most appropriate shipping method based on the destination. Some items are shipped from warehouses in the U.S., and other items will be sent from warehouses in China.
Shipping time within the U.S.: 3-5 business days
Shipping time to the UK, Canada & Australia: 14 - 25 business days
Shipping Time to the other countries: 15 - 30 business days
We can offer you expedited shipping for an additional charge. Please inquire at toptacticalgearusa@gmail.com
There are circumstances that are out of our control (like customs and security checks, natural disasters, holidays, weather, etc.) that may cause shipping postponements or delays. While most of the packages will arrive on time, there may be circumstances and delays that our logistic partners may experience. For this reason, we can only approximate the delivery date.
How Long Does The Order Processing Take?
I haven't received my item. What can I do?
What Couriers Do You Use For Order Delivery?
The product I ordered didn't work out. How do I return an item?
My order arrived, but the product is defective. What can I do?
How do I exchange an item?
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